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FAQ

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AI assistants and company knowledge systems are powerful tools. Here are clear answers to the most common questions.

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What is an AI company assistant, and how does it help my team?
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An AI company assistant acts as a shared brain for your organisation. It instantly answers questions using your internal knowledge, helps teams move faster, and keeps information accessible without searching through documents or tools.

How does the assistant learn about my company?
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You connect the tools your team already uses, like Slack, WhatsApp, Confluence, and Jira. The assistant learns from your conversations, documentation, and workflows, so its answers reflect how your company actually operates.

Do I need technical skills or an IT team to set it up?
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No. The platform is built for operators rather than engineers. Setup is simple, requires no coding, and can be handled by one person while remaining powerful enough for large organisations.

Can I access your platform on mobile devices?
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Yes. The platform works seamlessly on mobile devices, allowing you to access the assistant, ask questions, and get answers wherever you are.

Can it handle customer support and internal questions at the same time?
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Yes. The assistant can answer internal questions, support customers, automate responses, route tickets, and escalate issues without increasing headcount.